Intelligent Automation

Thrive on change

Cut costs, grow revenue and learn new ways of working to sharpen your business strategy, manage market volatility and outpace disruptive competitors.

 

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Realize untapped, enterprise-wide potential

 

Intelligent Automation re-energizes work types right across the enterprise, but some of the most impressive results involve scale, personalization and cross-departmental tasks.

 

Let Luxoft help you work smarter, leaner and more profitability, simplifying business and operational systems with low-code, AI- and ML-powered, Intelligent Automation solutions.

 

Our domain-experienced team of experts build modern, automated environments using market-leading platforms like Pega, Appian, OutSystems, Microsoft Dynamics 365 and many more.

Our solutions

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Business process management (BPM) and case management

Identifying process automation opportunities and implementing automated solutions, using BPM platforms like Pega and Appian.

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Low-code automation

Build applications fast with AI-powered, low-code solutions, with prebuilt integration for over 400 apps from Appian and OutSystems.

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CRM and customer service

Close more deals and serve your cross-channel customers with solutions from Pega and Microsoft.

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Cognitive automation for RPA, decisioning, IDP and chatbots

Enable your customer management teams with robotic process automation, intelligent document processing, next-best actions and real-time customer updates, leveraging Pega and Appian capabilities.

Sectors we serve

Banking and Capital Markets

 

  • KYC and onboarding
  • CRM and sales automation
  • Customer service
  • Lending
  • AML and regulatory
  • Payments
  • Risk management
  • Settlement
Insurance

 

  • Policy management
  • Underwriting
  • Claims
  • Claims fraud management
  • Product builder
Telecommunications

 

  • Order management
  • Upsell and retention
  • CRM
Retail and Manufacturing

 

  • CRM
  • Invoice management
  • Vendor management
  • Warranty management
  • Demand capture
  • SAP automation

Design principles for a faster time-to-market

Low-code and no-code app development

Build enterprise-grade solutions fast using minimal coding

Extendable architecture

Start fast and scale quickly across the enterprise to cover different business areas and/or geolocations

Omnichannel

Build once and use across platforms and device types without changes

Frameworks and accelerators

Configurable business focused frameworks and in-house accelerators to speed up solution implementation

Citizen development

Enable business analysts, SMEs and operations to contribute to development of business workflows, and follow technical best practices

Integrated CI/CD and DevOps

Configurable CI/CD and optimized DevOps pipeline accelerates application maintenance and updates

Agile first

Use Agile methodology, leveraging best-shore teams for maximum efficiency

Resilient data objects

Microjourney enables enterprises to organize data objects and relevant components to increase development speed and build robust apps

Intelligent Automation

Cloud-native-, microservices- and services-based components, work prioritization across multiple applications and systems, plus robotic and desktop process automation

Talk to one of our global strategists

Why Luxoft

We leverage highly rated, market-leading, Intelligent Automation platforms from vendors including:

Pega
Appian
OutSystems
Microsoft

 

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Senior digital talent with expertise in banking, financial services, insurance, healthcare, CPG, public sector, automotive and utilities

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Focus on Agile
development methodology

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CoE and accelerators:
We focus on reuse and accelerators from our customers COE for rapid solution build

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Onshore/nearshore delivery capability: Europe, UK, the Americas, Middle East, India and APAC

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300+
certified BPM experts

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750+
automation consultants

Client success stories

We’ve delivered sustainable automation in key financial services domains

 

 

KYC / onboarding / CLM
  • Multiple region solution aligned to local regulatory requirements
  • Unified UI and process significantly improve operations efficiency, reporting and control
  • Integrated with systems such as identity verification and risk to ensure end automation
Markets and compliance
  • Provide digital BPM solution to automate workflows and improve information management
  • Investigation and matching
  • Post-settlement reconciliations and compliance processes which were largely manual and utilize EUDT (end-user developed tools, i.e., Excel and Access) solutions which are non-scalable
Sales automation
  • Sales team automation solution including integration with Avaya call-center platform for inbound and outbound call processing
  • Support product configuration and 1-2-1 marketing campaigns
  • Corporate banking CRM systems
Workflow and low-code
  • Automated multiple processes in markets group function using low-code technologies
  • The initial set of workflows considered were - Report approvals - MIFID invoicing - User management - Expense approvals management, RRA (resource request allocations)